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General terms and conditions

NB! We have terms and conditions for our Custom-Made caravans and for our Online store.
You will find the conditions for our Custom-Made under the webshop.

Webshop/Store Glaravans


Terms and Conditions

Index:

Article   1 - Definitions

Article   2 - Identity of the entrepreneur

Article   3 - Applicability

Article   4 - The offer

Article   5 - The Agreement

Article   6 - Right of withdrawal

Article   7 - Costs in case of withdrawal

Article   8 - Exclusion right of withdrawal

Article   9 - The price

Article 10 - Conformity and guarantee

Article 11 - Delivery and execution

Article 12 - Duration transactions: duration, cancellation and extension

Article 13 - Payment

Article 14 - Complaints procedure

Article 15 - Disputes

Article 16 - Additional or different provisions

 

Article 1 - Definitions

In these terms and conditions the following definitions apply:

 

Reflection time : the period within which the consumer can make use of his right of withdrawal;
Consumer : the natural person who does not act in the course of a profession or business and who enters into a distance contract with the entrepreneur;
Day : calendar day;
Duration transaction : a distance contract with regard to a series of products and/or services, of which the delivery and/or purchase obligation is spread over time;
Durable data carrier : any means that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information.
Right of withdrawal : the option for the consumer to cancel the distance contract within the cooling-off period;
Model form : the model withdrawal form that the entrepreneur makes available that a consumer can fill in when he wants to make use of his right of withdrawal.
Entrepreneur : the natural or legal person who offers products and/or services to consumers at a distance;
Distance contract : an agreement in which, in the context of a system organized by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;
Remote communication technology : means that can be used for concluding an agreement, without the consumer and entrepreneur meeting simultaneously in the same space.
Terms and Conditions : the present General Terms and Conditions of the entrepreneur.

 

Article 2 - Identity of the entrepreneur

Glaravans, represented by Mr E. Baas.

Pakhuisstraat 8 / 7553 GX / Hengelo (OV)

Phone number: 074-7501156

Email: info @ Glaravans.com

Chamber of Commerce number: 73598658

VAT identification number: NL001562284B55

 

Article 3 - Applicability These general terms and conditions apply to every offer from the entrepreneur and to every distance contract and orders between the entrepreneur and consumer. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer. notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise. in the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting general terms and conditions. If one or more provisions in these general terms and conditions are at any time wholly or partially void or destroyed, the agreement and these terms and conditions will remain in effect for the rest and the relevant provision will be replaced by a provision in mutual consultation without delay. scope of the original zov approached as much as possible. Situations that are not regulated in these general terms and conditions must be assessed in the spirit of these general terms and conditions. of these terms and conditions.n.

 

Article 4 - The offer If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer. The offer is without obligation. The entrepreneur is entitled to change and adjust the offer. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer are not binding on the entrepreneur. All images, specifications and data in the offer are indicative and cannot give rise to compensation or dissolution of the agreement. Images accompanying products are a true representation of the products offered. Entrepreneur cannot guarantee that the displayed colors correspond exactly to the real colors of the products. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in the
in particular: the price including taxes; any shipping costs; the manner in which the agreement will be concluded and which actions are required for this; whether or not the right of withdrawal is applicable; the method of payment, delivery and execution of the agreement; the term for acceptance of the offer, or the term within which the entrepreneur guarantees the price; the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the regular base rate for the means of communication used; whether the agreement will be archived after its conclusion, and if so, how it can be consulted by the consumer; the way in which the consumer, before concluding the agreement, can check and, if desired, restore the data provided by him in the context of the agreement; any other languages in which, in addition to Dutch, the agreement can be concluded; the codes of conduct to which the entrepreneur is subject and the way in which the consumer can consult these codes of conduct electronically; and the minimum duration of the distance contract in the case of a long-term transaction. Available sizes, colors & types of materials.

 

 

Article 5 - The agreement Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and compliance with the associated conditions. If the consumer has accepted the offer electronically, the entrepreneur immediately confirms electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures to this end. for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the execution. The entrepreneur will provide the consumer with the product or service. send the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier: the visiting address of the establishment of the entrepreneur where the consumer can go with complaints; the conditions under which and the way in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; the information about guarantees and existing service after purchase; the information included in Article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already has provided to the consumer before the execution of the agreement; the requirements for termination of the agreement if the agreement has a duration of more than one year or is of indefinite duration. In the event of a long-term transaction, the provision in the previous paragraph only applies to the first delivery. sufficient availability of the products concerned.

 

Article 6 - Right of withdrawal

When delivering products:

When purchasing products, the consumer has the option to dissolve the agreement without stating reasons during 14 days. This reflection period starts on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and announced to the entrepreneur. During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days of receipt of the product. The consumer must make this known by means of the model form. After the consumer has indicated that he wishes to make use of his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment. If, after expiry of the periods referred to in paragraphs 2 and 3, the customer has not indicated that he wishes to make use of his right of withdrawal resp. has not returned the product to the entrepreneur, the purchase is a fact.

When providing services:

When providing services, the consumer has the option to dissolve the agreement without giving any reason for at least 14 days, commencing on the day of entering into the agreement. To make use of his right of withdrawal, the consumer will refer to the reasonable and clear instructions provided to the entrepreneur with the offer and/or at the latest upon delivery.

 

Article 7 - Costs in case of withdrawal If the consumer makes use of his right of withdrawal, the maximum costs of return will be for his account, unless stated otherwise. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after withdrawal. This is subject to the condition that the product has already been received back by the web retailer or conclusive proof of complete return can be submitted. Repayment will be made via the same payment method used by the consumer unless the consumer expressly gives permission for another payment method. In the event of damage to the product due to careless handling by the consumer himself, the consumer is liable for any loss in value of the product. this must be done before concluding the purchase agreement.

 

Article 8 - Exclusion right of withdrawal The entrepreneur can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has stated this clearly in the offer, at least in time for the conclusion of the agreement. Exclusion of the right of withdrawal is only possible for products: which have been created by the entrepreneur in accordance with the consumer's specifications; which are clearly personal in nature; which by their nature cannot be returned; which can spoil or age quickly; the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence; for loose newspapers and magazines; for audio and video recordings and computer software of which the consumer has broken the seal. for hygienic products of which the consumer has broken the seal. Exclusion of the right of withdrawal is only possible for services: concerning accommodation, transport, restaurant business or leisure activities to be performed on a specific date or during a specific period; the delivery of which has started with the express consent of the consumer before the cooling-off period has expired; concerning betting and lotteries.

 

Article 9 - The price During the period of validity stated in the offer, the prices of the products and/or services offered are not increased, except for price changes as a result of changes in VAT rates. fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any prices stated are target prices are stated in the offer. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and: they are the result of legal regulations or provisions; whether the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect. The prices stated in the offer of products or services include VAT. All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, the entrepreneur is not obliged to deliver the product according to the incorrect price.en.

 

Article 10 - Conformity and Warranty The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the statutory provisions and/or usability existing on the date of the conclusion of the agreement. or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement. Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 2 months after delivery. The products must be returned in the original packaging and in new condition. The entrepreneur's warranty period corresponds to the manufacturer's warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products. The warranty does not apply if: The consumer has repaired and/or modified the delivered products himself or has had them repaired and/or modified by third parties; The delivered products have been exposed to abnormal conditions or are otherwise carelessly treated or contrary to the instructions of the entrepreneur and/or have been treated on the packaging; with regard to the nature or quality of the materials used.

 

Article 11 - Delivery and execution The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the consumer has made known to the company. With due observance of what is stated in paragraph 4 of this article, the company will execute accepted orders expeditiously but at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs. The consumer is not entitled to compensation. All delivery times are indicative. The consumer cannot derive any rights from any stated terms. Exceeding a term does not entitle the consumer to compensation. In the event of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the amount that the consumer has paid as soon as possible, but at the latest within 14 days after dissolution. an ordered product proves to be impossible, the entrepreneur will make every effort to make a replacement item available. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item is being delivered. For replacement items right of withdrawal can not be excluded. The costs of any return shipment are for the account of the entrepreneur. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and announced to the entrepreneur, unless explicitly stated otherwise. made an agreement.

 

Article 12 - Duration transactions: duration, cancellation and extension

cancellation

The consumer can terminate an agreement that has been entered into for an indefinite period and that extends to the regular delivery of products (including electricity) or services, with due observance of the agreed cancellation rules and a notice period of no more than one month. an agreement that has been entered into for a definite period and which extends to the regular delivery of products (including electricity) or services, can be terminated at any time by the end of the fixed term, with due observance of the agreed cancellation rules and a notice period of no more than one month . The consumer may terminate the agreements referred to in the previous paragraphs: at any time and not be limited to termination at a specific time or in a specific period; at least cancel in the same way as they entered into by him; always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension

An agreement entered into for a definite period and which extends to the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a definite period. and which extends to the regular delivery of daily news and weekly newspapers and magazines are tacitly renewed for a fixed term of a maximum of three months, if the consumer can cancel this extended agreement by the end of the extension with a maximum notice period one month. An agreement that has been entered into for a definite period and which extends to the regular delivery of products or services may only be tacitly extended for an indefinite period if the consumer may cancel at any time with a notice period of no more than one month and a notice period of a maximum of three months in the event that the agreement extends to the settled, m ar less than once a month, delivery of daily, news and weekly newspapers and magazines. An agreement with a limited duration for the regular delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period.

Expensive

If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose cancellation before the end of the agreed duration.

 

Article 13 - Payment Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period as referred to in Article 6 paragraph 1. In the event of an agreement to provide a service, this period starts after the consumer has received confirmation of the agreement. The consumer has the obligation to immediately report inaccuracies in payment details provided or stated to the entrepreneur. to charge the consumer reasonable costs made known.

 

Article 14 - Complaints procedure The entrepreneur has a sufficiently published complaints procedure and handles the complaint in accordance with this complaints procedure. Complaints about the implementation of the agreement must be submitted fully and clearly described to the entrepreneur within 2 months, after the consumer has discovered the defects. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will answer within the period of 14 days with a notification of receipt and an indication when the consumer can expect a more detailed answer. If the complaint cannot be resolved in mutual consultation, a dispute arises that is subject to the dispute settlement procedure. In the event of complaints, a consumer must first turn to the entrepreneur. It is also possible to register complaints via the European ODR platform (http://ec.europa.eu/odr). A complaint does not suspend the entrepreneur's obligations, unless the entrepreneur indicates otherwise in writing. If a complaint is found to be well-founded by the entrepreneur, the entrepreneur will, at its discretion, replace or repair the delivered products free of charge.

 

Article 15 - Disputes Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply. Even if the consumer lives abroad. The Vienna Sales Convention does not apply.

 

Article 16 - Additional or different provisions

Additional provisions or provisions that deviate from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

 

For Custom-Made caravans

The salesman; Glaravans, with its registered office in Hengelo (ov), the Netherlands, user of this
conditions of sale.

The buyer: the person on whose behalf or for whose account, or with whom a purchase agreement is concluded
delivery of goods is concluded and/or to the provision of services.

1. Quote and term
Quotations issued are given electronically, in writing or orally and are valid for 14 days. Bee
If you agree to the quotation, you also agree to the general terms and conditions as stated here in this document
mention.

The price and term stated are approximate, unless the buyer and seller agree on a fixed price and/or term
to agree. If the approximate price stated is exceeded or threatens to be exceeded by more than 5%
exceeded, the seller must contact the buyer to determine the additional costs
discuss.

Prices include VAT unless stated otherwise.

2. Waiting list
Upon approval of a quote for a Custom-Made Glaravan, a down payment of €500 will be made byr
the buyer(s) to start the design process. This amount will be deducted from the final invoice
brought. This amount will not be reimbursed if the buyer(s) cancel in the meantime, regardless of the circumstances.

3. Agreement / Agreement
With a Custom-Made Glaravan, the complete design is completed before the start of construction of the Glaravan
reviewed and signed for approval. The contract consists of two parts; Contract Part A in which the
technology is determined and contract part B, where the interior is determined. When signing contract A
the buyer agrees to the stated technical parts and actual technical points such as
appointed by the seller. When signing contract AB, the buyer agrees to the design as shown
paper is sketched, along with the swatches/samples shown corresponding to the materials used
be used in the Glaravan.
Contents of the agreement Custom-Made Glaravans


PART A - Technique
- Caravan details
- Price & Delivery time
- Payments
- Frame/Chassis
- Structure
- Driving lights
- Gas technology
- Water technology
- Electricity
- Heating/Air conditioning
- Kitchen appliances
- Relief
- Version 12-2023
- Mosquito screens
- Interior base
- Miscellaneous


PART AB - Interior
- Selected additional options
- Interior sketches
- Exterior colors
- Interior colors
- Fabrics & details
- Furnishing details
- Walls & Floors
- Other provisions


The buyer is expected to have studied the seller and has a good idea of ​​it
the expected quality and agrees with this. Buyers agree to sign the contracts
with the drawings, technical notes, requests and accessories as stated in the contracts drawn up with
in compliance with the General Terms and Conditions. The buyer indicates that due to the nature of the
custom work, the drawings are only an indication and therefore only partly representative & not binding
are for the end result.

After signing contract A & AB, the buyer understands that the colors, fabrics & other choices are binding.
Changes after signing these contracts, which may result in additional material & working hours, are allowed
the buyer bears his/her costs.

4. Cancellation
When the buyer signs agreement, in the form of the waiting list invoice, provided by the seller,
the reflection period of 14 days expires. The buyer reserves the right to cancel the order for the caravan until
the contract part A has been signed. The seller hereby retains the right to the value of the
waiting list deposit. In the event of cancellation by the buyer, during the period of the agreement at a
signed Contract A, AB until delivery, the seller retains the right to at least 60% of the total price
of the assignment, with a maximum of 100%, determined by the work already done and progress
of the construction of the caravan. The seller also retains the right to the caravan, unless ownership is lost
of the caravan lies with the customer. See article 5; Retention of title.

5 . Retention of title
The Glaravan or other item to be built remains the property of the seller, as long as the buyer has purchased everything he has purchased
owed under the purchase agreement has not been fully paid.

1. When the donor caravan is delivered by the buyer and it is already registered in the buyer's namer
the caravan remains the property of the buyer; The buyer agrees that during the
modernization of the caravan, construction can be stopped at any time, but the condition of the caravan will not be affected
moment is permanent.

2. If the modernization of the caravan is stopped by the buyer, the buyer is obliged to do so in writing
report.

3. The seller can continue with the assignment without written notice. The seller may at a
termination of all costs incurred, with a minimum of 60% of the total price, until written
confirmed date will be charged to the buyer. The buyer is obliged to pay these costs within
a period of 2 weeks after written termination.

4. Version 12-2023

5. In the event of termination, the seller is not obliged to carry out work on the caravan or incur costs
to transport the caravan, unless this is at the request of the buyer and the possible additional costs incurred by the
buyer will be reimbursed.

6. From the moment of written notification, the buyer is obliged to return the caravan within a period of
Can be picked up in 2 weeks with your own transport

6. Payments
In the case of Custom-Made Glaravans, there are four payment moments.

1. The waiting list deposit of €500 will be deducted from the final invoicer
When signing the agreement, contract part A Technology, a deposit of 40% is required
total amount.

2. When signing the agreement, contract part B Interior, a deposit of 20% is required
total amount.

3. Upon delivery, the last 40% of the total amount will be paid with the waiting list invoice of €500.n
reduced.

4. For each invoice, the amount is expected to be credited to within 7 days of the invoice date
the seller's invoice, details of which can be found on the invoice. An exception to this
is the delivery or final payment; this must be paid in full upon delivery.

5. Special situations such as import/export, the purchase of a specific caravan and the
costs of these situations are specifically stated in the contract or are via another form of
communication made known to the buyer and have a possible fifth separate payment. See
also article 14.

7. Price Changes/Increases
Changes in taxes, excise duties and similar government levies are recorded in both the permanent and
charged at all times in the price that has not been fixed.

8. Adjustments/changes
The seller has the right to make adjustments or changes if an order is not complete
can be carried out in accordance with the agreement. In case of additional costs, this will be done in consultation with the buyer.

9. Delivery time
Exceeding the delivery period; The agreement specifies an expected delivery date
mention. Seller has the right to exceed this delivery date. Exceeding the
delivery date always takes place in consultation with the buyer.

1. If delivery cannot take place due to unforeseen circumstances, the seller must do this
report no later than 48 hours before the agreed delivery date. When already provided by the buyer
costs incurred to start using the caravan immediately after the expected delivery date,
but this has been canceled 48 hours in advance, these costs cannot be recovered from Glaravans.

2. Delivery always takes place at Glaravans in Hengelo (OV). The customer bears the risk immediately after delivery
of all direct and indirect damage caused to or by the delivered item or parts thereof.

10. Delivery
1. Delivery always takes place at Glaravans in Hengelo (OV). The seller explains all aspects of this to the buyer
the caravan and provide all necessary documentation to properly dispose of the caravan
to use.

2. To ensure that it is difficult for buyers to estimate upon delivery whether the product is fully functional and satisfactory,
buyers have the right to return to us once after delivery of the Custom-Made Glaravan
Glaravans with the caravan to make adjustments and remove possible errors from the caravan.
Glaravans does not charge any costs for this.

3. Issues, errors and defects that arise after the adjustments are covered by the warranty conditions.

11. Right of retention
The seller can exercise the right of retention on the caravan if and for as long as the seller bears the costs
of the work on the caravan or property does not comply or does not comply in full; the buyer bears the costs
previous work carried out by the seller on the same caravan or item is not carried out or not in its entirety
satisfies.

12. Warranty
The seller provides a warranty under the following conditions:

1. The warranty is granted by the seller as of the invoice date of the last payment
delivery. The warranty applies to the buyer and not to subsequent assigns.

2. All third-party equipment supplied by the seller is subject to the warranty of these parties, as well as theirs
warranty conditions. These instructions and manuals are supplied with the caravan or business.

3. The seller provides a 36-month warranty on the interior and (if applicable) watertightness
of the caravan or business.

4. The watertightness guarantee only remains valid during an annual watertightness check
warranty period. This must be carried out by Glaravans in Hengelo.

5. The seller provides a 36-month limited warranty on the undercarriage/chassis of the caravan. By evidence
damage and incorrect use, this will be void.

6. Repairs or replacement of parts during normal maintenance,
insofar as not resulting from the defective execution of the delivery by the seller
maintenance performed are not covered by the warranty.

7. Nor are defects arising from the warranty that are the result of intent, misuse, or
repairs that have not been carried out in the seller's company or on his behalf.

8. The warranty does not cover defects that arise outside the European Economic Area, unless
the buyer can prove that the defects did not arise from the European Economic Area
different conditions there (inferior roads, etc.).

9. In the case of a lifting roof, no warranty is given on the tent canvas.

10. The buyer must always contact the seller for the implementation of the warranty, unless the
the need for immediate repair has occurred elsewhere and this can be done by the buyer
demonstrated on the basis of the information provided by the repairer and/or on the basis of the
broken parts. If recovery takes place in the Netherlands/Belgium/Luxembourg/Germany, this is always required
carried out by Glaravans in Hengelo. The costs of repairs carried out elsewhere will only be charged
in consultation, before the repair takes place, reimbursed at the rate applicable in the seller's company
price level.

11.The warranty lapses if the buyer does not inform the seller soon after discovering the defects.

12. The warranty lapses if the seller is not given the opportunity to remedy the defects.

13. Warranty work that is not carried out by the seller itself will not be reimbursed, provided that:
otherwise agreed in writing.

14. The seller is not liable for work already performed by the buyer.

15.Damage caused by renting out the caravan is not covered by the warranty.

13. Condition of the chosen caravan
When agreeing for a custom-made Caravan, buyers take the following into account;

1. The chosen donor caravan was created in consultation with the seller & buyer. Withoutr
With the seller's permission, the caravan may be refused or additional costs may be charged
become when;
a.The caravan has a hammered bubble plating as an exterior..
b.The decorative moldings and strips of the caravan are painted.
c. Windows or critical parts are missing, which are important to get the caravan back into good condition
to acquire. See also article 13.4.

2. If the seller cannot obtain specific parts for the caravan, he will contact the best seller
find a suitable solution and apply it.

3. The condition of the exterior of the caravan, taking into account dents, caravan-specific parts and
special shapes can never be returned to new condition. The buyer is aware that the seller
works with an old caravan and always retains minor visual defects..

4. The customer is aware of the fact that caravan windows, with the exception of single-glazed windows, are reused
become; the condition of the windows before the renovation remains the same unless otherwise stated in the contract. At the
If the selected caravan does not have windows, the seller has the right to pass on the windows as an additional cost
calculate to the customer. If windows become defective during the renovation process, the seller must:
reimburse these to the buyers.

5. The chassis is always completely renovated and modernized where possible, depending on the situation
wishes of the buyers and/or for possible export.

 14. Import, Export & Inspection
1. If a donor's caravan has to be imported from abroad, the seller will make it cleark
Create a cost overview to get this to the Netherlands. These costs consist of;
a.Costs of the Donor Caravan
b.Transport costs
c.Costs for importing into the Netherlands
d. Inspection costs, see also article 14.2

2. Inspection costs depend on various factors and are not always clear in advance. The buyer accepts that
unexpected costs may arise due to unforeseen or additional inspections initiated by the RDW. This
costs are always paid by the buyer and are never mentioned in contract parts A+B.

3. When a buyer is abroad and wants to export the caravan, the costs are
export for buyer.

15. Dissolution & Force Majeure
1. If the seller is (temporarily) unable to deliver due to circumstances or force majeure, a
suitable solution sought. This can be in the form of postponement of delivery, outsourcing production to third parties or
cancellation of the purchase. Under no circumstances can the seller be held liable in any way
compensation in any form or amount whatsoever.
a. Force majeure of the seller in any case means:
b. the circumstance that the seller has made a performance that is important in connection with the
performance, is not delivered, is not delivered on time or is not delivered properly;
c.strikes, disasters, wars, fire & pandemics.
d. government measures that prevent the seller from fulfilling its obligations in a timely or proper manner
come.

2. The purchase agreement, agreed in Article 3, will be dissolved without judicial intervention
written statement at the time when the customer is declared bankrupt, provisional
applies for a suspension of payments or by seizure, guardianship or otherwise
loses the power to dispose of his assets or part thereof, unless the curator or administrator
guarantees the fulfillment of the obligations arising from this purchase agreement.

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Vacation time!

We are on vacation from August 22 to September 4, so our store is closed! Webshop orders will be shipped on Monday 5 September . From September 5th we will be back for picking up orders and the store will be open again on September 8th. Until then!

Just order!

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