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FAQ - OrderProduct

About the Wave

Can I see the Wave model in person?

We will start building our demo model in July. You are welcome to come and take a look at the construction. The demo will be completed by September at the latest, after which production will begin. From then on, our demo model can be viewed daily at our location in Hengelo.

What is the delivery time for a Glaravan?

We will start production of the new caravan no later than October. The first interested customers will be able to hit the road with the Wave in early 2027. Depending on demand for the caravan, we will scale up production. Delivery times are therefore subject to change.

Which chassis does the Glaravan get?

The Wave is built on an AL-KO chassis and comes standard with an AKS3004 anti-sway coupling. The chassis has a standard capacity of 1200kg, but an axle upgrade to 1500kg is possible.

Where is the caravan manufactured?

The Wave is built entirely in Hengelo, Netherlands. Production is 100% Dutch; components such as windows and rear lights come from Europe. The caravan is therefore a European product. Some options do come from Asia.

How often can I change an interior before it has to be final?

An initial sketch is always possible and allowed. We understand that during an exploratory meeting, a simple sketch of your ideal caravan can help with the decision to make a purchase.

Once you sign for the Wave, you have 3 opportunities to arrive at the desired caravan interior. If more corrections or adjustments are needed, these will be charged as indicated in our price list.

A good and clear idea of the interior and a Pinterest mood board help enormously in quickly achieving the dream interior.

During the construction of the Glaravan, I'm still unsure about a chosen color — what now?

If something about the color turns out different during construction, it's best to report it quickly. We may still be able to make an adjustment without too much work being required.

Can I try or rent a Glaravan before I buy it?

At the moment there are no caravans available for rent through us or other parties. You can therefore only view the demo model.

Is there also a manual for the Wave?

We are currently still working on a manual for the Wave. It will be completed as soon as the first Wave's are ready.

How much power is used by all equipment and/or options?

We are currently still working on an overview of all equipment and consumers. This will be published online in due course.

How much do all the options weigh?

In our price list, you can view all the weights of the options.

How much does the weight differ from the expected version weights?

We carefully weighed every component and pot of paint to calculate what the weight should be, allowing for a small safety margin. The stated weight should therefore be close to the final weight.

There will always be weight variations due to different interior choices. Think of the type of wood, door knobs, or the weight of a vinyl floor. The weight is therefore never exactly the same.

Are the skylights hail-resistant as well?

The roof windows are resistant to hail and rain under normal conditions. Extreme weather events can always occur; in that case, all roof windows can be replaced.

Is the roof also hail-resistant?

The Wave has a hail-resistant polyester roof. The insurer will regard this as a hail-resistant roof.

Ordering a Wave caravan

How does the waiting list work?

At Glaravans, we work with a waiting list. Because every caravan is custom-made, we cannot produce them in advance.

You will be placed on the waiting list when ordering the Glaravan Wave.

If you are not quite sure yet, you can also reserve a place on the waiting list. In that case, the buyer(s) make a deposit of € 500,- to start the design process and finalize all details. This amount will be deducted from the final invoice.

This amount will not be refunded if the buyer(s) withdraw during the process, regardless of the circumstances.

How does the contract work?

When building a Glaravan Wave, the entire design is reviewed and drawn up for approval before construction of the Glaravan begins. The contract consists of two parts: Contract Part A, which determines the technical specifications, options & layout, and Contract Part B, which sets out the interior. Part A is signed approximately 2 months before construction, and Part B at the start of construction. By signing, the buyer agrees to the design as outlined on paper, together with the samples/swatches shown that match the materials used in the Glaravan.

How can I be sure I won’t have to pay extra afterwards?

We deliver the caravan at the price as stated in our price list. This price is also recorded in contracts A and B. If any changes still need to be made by you, the additional costs will be discussed mutually and recorded.

How do the payments work?

In the case of the Glaravan Wave, there are four payment moments.

1. The (possible) waiting list deposit of € 500, deducted from the final invoice.

2. When signing the agreement for a Wave, contract part A Technology, options & layout, a deposit of 40% of the total amount is required.

3. When signing the agreement, contract part B Interior, a deposit of 20% of the total amount is required.

4. Upon delivery, the final 40% of the total amount is paid, with the waiting list invoice of € 500 deducted.

For each invoice, the amount is expected to be credited to the seller's account within 7 days of the invoice date; the account details can be found in the contract.

How does the delivery work?

At handover the Glaravan is unveiled and you finally see your little travel palace in all its glory. That day we will go through the entire caravan with all the technology and how everything works.

Of course you will also receive a manual from us covering all aspects so you can read it again later.

Do I also get a warranty?

All Glaravans come with a 3-year warranty. See the full warranty conditions in our terms and conditions.

What additional costs are there?

When purchasing a Glaravan Wave there are no unforeseen or so‑called 'readying for the road' costs. The price you pay is complete and as stated in the contract. However, you can purchase accessories to complete your Wave. Think of an awning, gas bottle or ramp blocks.

Where can I find Glaravans' general terms and conditions?

You can find the terms and conditions on this page.

Do you offer trade-ins?

It is possible to trade in a caravan. For this we need all the details and photos of your current caravan, after which we can make a trade-in offer.

Trade-in requests can be discussed when requesting a quote or in advance by email via info@..

General questions about Glaravans

Do you still renovate old caravans or is this concept being discontinued?

We are ceasing all renovation of old caravans and will focus on building new caravans with a vintage look.

What was formerly a Glaravan? ( until 2026)

A Glaravan was an old type of caravan from the 1960s–80s that has been fully modernized to current standards. For each Glaravan the chassis was completely overhauled and fitted with new axles, brakes and a new coupling. The interior was completely rebuilt with new floor panels, insulation, electrical, water and gas. The interior was entirely replaced and, where possible, made lighter in weight without compromising on strength and rigidity. A Glaravan was therefore a brand-new custom caravan in a ‘vintage’ shell. With every Glaravan we aimed to retain a ‘vintage vibe’ while at the same time creating a modern travel palace.

This method of restoring and modernizing is also known as 'Restomod'.

Do you also have Glaravans in stock?

The Wave is made to order, tailored to your wishes and specifications. We therefore have no stock. Of course, you can draw inspiration from the Glaravans we have already created.

How do you come up with the designs for all Glaravans?

Most Glaravans are designed based on our customers' wishes. We ask our customers to provide a Pinterest moodboard on which we base a design! We love giving each Glaravan its own character.

Do you also do only Interior Styling?

No, we do not do 'styling' or 'pimp' assignments.

Do you also perform maintenance on other caravans?

We do not perform maintenance & refurbishment on 'old' caravans. The main reason is that you'll pay a lot of money and hours for something that remains 'old'. Many of the caravans for which maintenance is requested are often not worth the service costs. If you want to refurbish something yourself, our basic renovation course is a good option.

Do you also buy caravans?

Very rarely do we buy caravans, but most of the time we sell renovation caravans on a commission basis. Within our network, we can offer your caravan to enthusiasts who either want an original caravan or just a fixer-upper to 'pimp'. Email or inquire with us for all possibilities and conditions.

Insurance & Financing

How can I insure the Glaravan?

Our Glaravans can be insured with any insurance provider at the replacement value (new-for-old) of our caravans. You are then covered for the purchase price and the depreciation applied by the insurance.

Can I finance a Glaravan?

If part-financing is required, we ask you to find a provider who offers financing yourself.

Financing options may become available in the future.

Maintenance & Service

How does the maintenance work?

To keep the warranty on your beautiful Glaravan valid, we expect annual maintenance to be carried out on the caravan for 3 years after delivery of the Glaravan.

We are currently still looking for one or two maintenance partners in the central part of the country.

Normally this will take place in the spring, preferably before your first camping trip. During this maintenance we inspect the entire caravan and ensure you can enjoy a worry-free summer again.

BOVAG Maintenance

Since 2021 we have been working with an external party for a BOVAG maintenance service. A BOVAG Maintenance service is a combination of inspection and maintenance of all essential parts of your caravan. Over 60 maintenance points are checked. A certified inspector checks all these points, including legal requirements such as tyres and safety aspects such as the gas installation. If necessary, parts are repaired or replaced.

After inspection you will receive a detailed inspection report showing which points were checked and what the findings are. If your caravan passes all inspection points, it will be fitted with a BOVAG inspection sticker. This shows the month and year when the BOVAG maintenance was carried out. The BOVAG inspection includes a 6-month warranty on the maintenance performed.

Our external partner carries out a full BOVAG inspection, which includes the following:

- Gas check & pressure test

- Chassis regular maintenance & check

- Check of all driving lights

- Moisture check

This party also addresses ALL of these points, aside from possible leaks; we at Glaravans repair those based on the moisture report (after which a second inspection is carried out to confirm the repair).

At Glaravans we check the remaining items such as the interior, operation of appliances & any remarks from you.

What is the maintenance cost?

The cost of maintenance is € 299,95 incl. VAT, (Price level 2026) excluding routine maintenance. For routine maintenance you can think of, for example, tires & brake pads. All items covered by the warranty will of course be handled free of charge. Personal requested modifications to the caravan are by agreement.

Do you also perform maintenance on other caravans?

We do not perform maintenance & refurbishment work on 'old' caravans.

What service does Glaravans offer?

For Glaravan owners, we are always at your disposal. Any modifications to the caravan are always possible, as well as other requests as desired.

Technology & possibilities

Does a Glaravan also come with a manual?

We are currently working on a global manual that applies to the new Wave caravan. You will, of course, receive comprehensive instructions from us upon delivery and a 24/7 helpline from us for any questions.

Are canopies for the Glaravans also available?

Suitable awnings are available for all our caravans. For example, the Glaravans Luifel in our webshop fits on almost all caravans, but there are plenty of alternatives as well.

Awnings are never part of the caravan; you may choose and purchase these separately.

Are there any other benefits for Glaravans owners?

Our brand is growing! This obviously has many benefits and surprises for the proud owners of our Glaravans! For example, you automatically receive a 10% discount on our entire store assortment.

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